Via the digital revolution for Alleanza Assicurazioni – the Newspaper

Alliance Insurance start the digital revolution and strengthens its presence in the area with an eye to the network. A new technological vocation that involves all business areas and in the front line compagnia.È the leaders of the party, in fact, Friday, Nov. 13, from Milan, the roadshow in 29 stages that will touch all the commercial areas of Italy, bringing all New attention of agents and dipendenti.L’amministratore delegate David Sparrow (pictured), the Head of Marketing & amp; Distribution, Marco Oddone, and the Network Manager, Ezio Peroni, will present the qualitative and quantitative results of 2015, will award the best agents and exhibit strategic priorities in 2016: the development of products for protection of the family, together with hybrid products for the ‘accumulation of savings that combine protection all’investimento.Tra main news on the organizational front, the coordination of training in the area and the development of the network will be among the tasks entrusted to the four new national inspectorates areas where it is reorganized its sales network, in order to ensure the achievement of business results, the garrison and the optimization of organizational structures and verifying the effective and efficient functioning of the structures in the area. “The new organization with new four inspectorates – explains to Sparrow – the company even closer to the territory with the aim to strengthen the guidance of the commercial network and to supervise important projects of innovation, including that of digitization in 2016 that will involve all areas of trade ‘.Alleanza is in fact engaged in a ambitious project: the digitization of the entire network and offer to the customer. A step towards the company 2.0 that the group preceded by a pilot phase just ended. The project Digit @ ll Care involving five Italian regions equipping of tablet sales network so that it could be tested a new way of conducting negotiations, offering customers a consulting service trunked, while reducing costs and time service and eliminating the proliferation of paper documents. “Digitization is a priority in Alliance, considering that 38% of our customers are under 40 years old and the average age of our employees is 35 years: one in three can be called digital native,” said Sparrow, explaining that “technology is no substitute, but amplifies the relationship between agent and client, increasing the frequency of contact and the quality of the customer experience,” .Filo red all stages Italian will be the key theme of the roadshow “Being a Leader” which numbers in hand, will involve more than 5,000 employees between agents and collaborators “We face a market undergoing profound changes: new tools and technological innovation change behavior and customer expectations – said Sparrow – we have to be open-minded and quick to do this we need leaders at all levels of our organization. ” The roadshow was also presented the “Leadership Program”, the new training program designed to support the professional development of the network. A must for Alliance which, each year, delivering more than 100,000 hours of training. And in 2015 it was intensified the development and adoption of Method Care (acronym Consulting Listening, Responsibility and Excellence) to improve the level of service and customer service.