Municipium, the app that communicates with citizens – The Arena

The City of San Bonifacio reconnecting with citizens and choose to communicate with an application for smartphones: this is the app “Municipium”, already active in other countries. The app gives the possibility to the City to send instant communications to citizens, to report events and provide a wide range of services: calendars of collecting door-to-door, a glossary to separate waste, and service information sull’ecocentro withdrawal of bulky. Municipium The app, available for both Apple and Android systems, provides maps of the points of interest of the City, with the updating of the contact information and opening hours of the offices. Citizens also can contact the town hall to reports, even including photos documenting such signs are damaged, flooding, pollution, potholes on asphalt or even communicate their needs or ideas through the category “Ideas and proposals” .
“Municipium service, of which the town is a partner,” says Giampaolo Provoli, “at the time was one of the best and most comprehensive of its kind. Ease of use for citizens and for us that we run the app, completeness of features, excellent service training and support model development and technological guarantees, were the aspects that we have feasts that Municipium was the most in line with our needs. For example, a citizen thanked me because the application reminded him of exposing the plastic to collect door-to-door. “
The smartphone app allows the administration and council offices to streamline services for citizens and open to dialogue with them. “So the administration is even more open to listening,” said the Chairman of the Municipal Council Cristina Zorzanello, “and offers a cutting edge in their dealings with citizens. One year after the elections, we organized several public meetings on various issues, we opened the City to communication on major social as Facebook and Twitter and now we activate Municipium, example of concrete service. With the app you can save on communication costs, “he added,” that until now has been made with leaflets. Municipium is a parallel mode and cheaper for citizens to report events as well as news of an emergency such as the interruption of a road for work. “
” We already plan to engage, “confirmed Mayor Provoli,” the associations of civil protection, to give the possibility to communicate in real-time news and updates on possible emergencies “.
Service is born thanks to a number of Italian municipalities that have interacted with the team Municipium. “Just listening to the municipalities,” said Mark Anderle, coordinator of the team, “we were able to develop modules which contracting longer needed, in addition to adding our important innovations compared to partial services that can be found on the app market and that some municipalities have adopted hastily. We are already working on the new version of Municipium that, with the next updates, provide additional services and enhancements of the app. ” The service is free for citizens, costs to the City annually 3,588 euro.GB