water become “technological”
Midi , Oct. 14, 2015 – 17:11
The water become “technological” and controllable at any time from your phone. The new website and the new App of the company Gori, a free download on Apple and iOS smartphones, was presented today, Wednesday to Villa Campolieto in Herculaneum. The Gori Mobile App allows the user of the integrated water service to receive timely information from the manager, view the certificate of water quality of the area, download the documents of the bills issued, talk comfortably to read your meter with photos georeferenced . Innovative section dedicated to reporting failures: the software makes it possible to report to the company, in a simple and immediate, a fault of the person’s supply or the water supply or sewage system, indicating the location on the map and adding a photo geo-referenced.
Report faults smartphone
With one click you can send real-time, with specific coordinates, and get a report in time rapid intervention teams techniques for the repair. In particular, the menu of the App (designed and built in-house by engineers GORI) no less than twelve sections: information, news in the foreground, the user profile, list of supplies, download pdf bill, water quality, historical readings, contact times counters, self-reading communication with photos georeferenced meter, fault report with photos georeferenced, failure and failure of users on the network (the latter reportable even without being registered.)
Communicate and serve a million and a half People
“Gori tip modernization to improve service quality and reduce response times to users who are, and remain, the main actors of the mission,” says Amedeo Laboccetta, chairman of Gori, manager of integrated water services dell’ATO3. “
” We are working and will continue to do so, to improve performance – stressed instead the CEO, Claudio Cosentino – and make it even more synergistic interface between the user and the operating systems business. Serving a half million people means trying, every day, every hour, different solutions to different situations and realities. The App is one of these solutions. “
Dialogue without going to the counters
The innovation aims to revolutionize the interaction between user and manager. “Since the signing graphometric management code, toll services on the move to the ability to pay bills online by credit card; everything is designed to make it easier and efficient service – concluded Cosentino – and to ensure greater ‘comfort’ to the customer that can handle everything from home, or even on the move, without going to the counters Gori. “
The video
Another novelty is the redesign of the site that over to an improvement in the functionality and a video section, provides today a news channel flash with the update, in real time, any failure of water in progress or planned in the municipalities served by the Manager.
October 14, 2015 | 17:11
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