Alitalia everything tech, via the automated baggage – Corcom

SERVICE

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  From now check in for those flying with Alitalia from Rome Fiumicino become more technological, comfortable and fast. At Terminal 1 of the Roman Empire, the Italian company has introduced 40 new self check-in kiosks and, first for Italy, 10 new stations “Self Bag Drop Off” for automatic delivery of hold baggage. In this way, even travelers who have to take on the baggage can check-in digital (via web, smartphone, tablet or at the kiosks self check-in) and then deposit the bags in seconds, independently and without having to wait which is a free check-in desk.

 “With this new service we aim to make the travel experience with Alitalia even more innovative and comfortable, providing the best technological solutions to our passenger service” , said Aubrey Tiedt, Chief Customer Officer of the Italian Company . Alitalia adds, “wants to make its standard of excellence and stand out in the panorama of European airlines for efficiency, innovation and hospitality. This is why we made it faster the check-in, especially for passengers who have a wealth for transportation in the hold. Even at the new kiosks, travelers will be greeted by Alitalia staff that will provide all necessary assistance to carry out in a short time to check in and registration of luggage. “

  In the new self check-in kiosks, in addition to print out your boarding card and label for the luggage to be delivered to the new automatic stations “Self Bag Drop Off”, passengers can purchase additional services. These include boarding of an additional baggage or heavier, upgrade to higher travel class, the choice of the most comfortable seats on board, priority access to security checks or input in the lounge company, including the new Alitalia House, inaugurated a few days ago. The were check-in digital (web, mobile, and self check-in) is an increasingly common practice among the passengers Alitalia: from January to April of this year, according to the latest data of the Company, than 2,54 million check-in digital, accounting for 52.3% of the total check-ins. A growing index of well 7.9 percentage points over the same period of 2015.

© ALL RIGHTS RESERVED June 7, 2016

tag: Alitalia, Storage, self, fiumicino