The Christmas package is served. This could be the fate of thousands of consumers who, faced with the online shopping , save on gifts , avoid queues and order items not found in stores, too often they are becoming victims of scams and fraud. Moreover, it is easy to fall in the traps sites of sales and dozens of emails that clog the daily email accounts with business apparently missed.
The reason? “This year most of the gifts will be technology products , such as smartphones, smartwatch, TV and tablets, but also handbags and jewelry or designer items and cosmetics,” says Richard Mangiaracina , Director of eCommerce B2C Netcomm- Polytechnic of Milan . “All purchased online. So much so that in November and December will be spent over 3.5 billion euro (more than 20% of annual demand online), with growth of 16% compared to 2014 . As will 27 million orders concluded via the Internet. ” Data supported by the analysis of Confcommercio , that spending on Christmas gifts of grow by 5% compared to 2014.
But you must be careful to avoid that products ordered prices by Real Deal (usually 200 to 300 euro less than those of the stores) never arrive at their destination, despite the payment was made on a regular basis, due to scams tightly packed from sellers who then become untraceable. How to do? It is essential you have installed the latest version of a good antivirus (free or paid), which guarantees protection in the choice of purchases on the Internet. “Then – explain by ‘ National Consumers Union – you have to make sure the site is safe, then the certificate. And this must be done before entering any payment details. The other thing to do is to inquire about the seller’s reputation also relying on reviews and other shoppers. “
Better also check that behind each site there is a real shop with started Iva , a number of fixed phone , a physical address and other contact details of the company. The tax information is easily verifiable on the website of the Inland Revenue. And at the checkout, to notice the presence of the closed padlock in the bottom of the page or of ” https’ in the address bar: are further confirmation on the privacy the data entered on the site and the presence of a protocol to protect the user. Or the fact that the data are encrypted and not shared. Eye also to perfect imitations of famous sites that advertise products: many believe to be the original profile, instead it is a scam mostly international. And it is almost impossible to get then a claim , since the verifications of the police post take time and evaluations crossed with other countries, because the origin of the scam has a foreign base.
No rush, then, when you open the Email insistent offering opportunities “just for today” . The risk that it is cheating with the mechanism of the phishing is very high. And this is just the beginning: the ultimate goal is not to steal money intended for the gift, but collect personal and bank to resell or duplicate credit cards. Operation is as easy as diabolical in an email that contains a message usually written in Italian, but full of spelling errors, it promotes a particular site by discounted prices with attractive graphics and official logos of companies . Then you are asked for credit card details to make the payment and those valuable information fall into the wrong hands. Only once I get your statement, you will realize that card was cloned and the current account drained . E ‘can still claim against the bank or on the circuit: they are obliged to return the amount not authorized.
Besides the use of payment cards is full of scams are well aware Italians who continue to use especially prepaid cards or cash, despite the media campaign pressing to increase the electronic money. The latest news is, in fact, the inclusion in the law of stability ATMs and credit cards also for micro-amounts as the coffee bar or newspaper kiosk deleting the roof of the 30 euro below which traders can refuse electronic payments. Unless a last-minute filings which provided that the obligation is not worth “in cases of technical impossibility.”
Yet when it comes to the super discounts attention span suddenly collapses and this increases the number of Italian swindled more than 25 thousand in the year second Roberto Di Ties , director of Service police postal and communications who want to check the details of the transaction and the method of delivery. “It is important – he said – always choose a Shipping traceable and insured : the cost could be slightly higher but lets you know in a certain and timely manner where the purchased item until its delivery.”
Finally, if there are grounds that the product purchased is false you can lock the goods in any customs office in the European Union for three days working, informing the owner of the mark. That protection, however, not effective for sites false and anyway until the European Commission will not establish the authorities responsible for the e-commerce sector. While if the purchase was made there is always the right of withdrawal to be exercised within 14 days of receipt of goods . If the portal does not report this information, the right is extended for a further twelve months.
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