Strategies and services to manage shipping logistics in SMEs: the offer Packlink® PRO.
Optimize the management logistics the company shipments by comparing rapidly about 50 affiliates couriers is a possible reality thanks to the platform Packlink.it . Recently version Packlink® PRO , completely dedicated to BtoB, for companies and SMEs was launched. We spoke with Silvia Pedrazzi Country Manager Packlink Italy.
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Forwarding and logistics unavoidable link
Optimize shipments has a direct impact on logistics in general business and toward costs associated with it that are immediately reflected on the final cost of the product. And since be competitive on the market it requires low prices is crucial to spend little in shipments.
To understand the intimate link between the strategic shipping management and logistics we have to redo the formal and commercial definitions. Logistics is:
“activities aimed at ensuring the functioning of a system, so that the necessary resources are available in quantities , the place and the time required “(Treccani ed). In a commercial context is the “Complex of organizational, managerial and strategic activities, in an institution, facility or company, governs the flow of materials and related information from the origin from the producers-suppliers to delivery-availability of finished products to users-customers, and, where it exists, to after-sales service. Highlights the importance of the flow of materials and information necessary to allow to maintain a high level of efficiency and competitiveness. “(Dictionary of Economics and Finance ed).
Silvia Pedrazzi Country Manager Packlink Italy
If initially the logistics was essentially confined to the product distribution final, later evolved to the optimization of the distribution network , spreading to the entire channel between the manufacturing plant and the end customer and then include as a last step, the management of streams . So today, the logistics, requires effective and efficient governance of all activities aimed at ensuring the correct acquisition, handling and management of materials, in order to ensure the supply to production or to the end customer, on time and as planned. From which we understand that the shipping service can be configured as a basic element of the logistics.
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Platform B to C and B to B
The launch of Paclink PRO platform took place in April but the platform Paclink.it had already started as BtoC and BtoB tool in shipments for small businesses and professionals. The PRO version is a solution designed just for businesses and unlike Packlink.it, offers a range of services and technology solutions designed to meet the specific business needs of SMEs, large companies and the reality of e-commerce : the methods of payment, billing, automatic importation of shipments, the integrations with the major platforms such as e-ommerce Prestashop, Magento and Shopify. The PRO version meets the needs of SMEs with regard to shipments because even if it implements some of the services present in Paclinkk.it such as competitive rates and control of all shipments from a single platform, adds some services in a more specialized way business scope: the personalized service, the ‘ Customer priority, some types of discounted rates , the volume discounts, a account manager that helps customers set their own rates, the “default warehouse” (to set different pick up addresses), the control panel (or a backend administration system ed) to handle all items with special screens and control the real-time tracking.
for each target customer are addressed ad hoc solutions to respond promptly to the needs of everyone, whether they be individuals or companies. The Paclink is part of the certified shops by Netcomm Seal and Seal Trustmark Ecommerce Europe, and and ‘inserted in the reviews Trustedshop system.
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Tracking Shipments
In Packlink PRO is a single control panel, from which you have a complete view of their shipments with all its states of changes ( “retreat”, “in transit”, “delivered”) and process. From this unique control panel you can also filter depending forwarding “state” in which they find themselves.
In this way, even if operation was performed with three or more carriers, you can monitor the status of all consignments in progress.
my country function exactly as shipments national: are taken over by the courier selected and delivered by the same carrier or from its partners couriers depending on trasportista selected (eg BRT relies on DPD for his deliveries in Europe). The expedition follows the route decided by the user from collection to delivery. They currently have covered more than 100 destination countries with more than 300 different shipping services. The search for new transport solutions never stops to allow growth in the number of consignments even in the short term.
The product also has a roadmap with additions to the the main platforms for E-commerce, and presents safety requirements for communications and payments. Customers are constantly protected by a number of support services. Please stay tuned. Let’s go back soon.
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