An app from home to book the Post Office – The Republic

The line at the post office? From now on it will be only a memory. Indeed, to pay the bills and do all the other operations, from yesterday is available in 64 offices in the capital a new App, “Post Office” with which you can request the ticket booking for the door directly from your smartphone or tablet without the need to go to the site prematurely. The App is available for free on AppleStore and GooglePlay and service, very innovative, is designed to allow customers to schedule time for the visit and to show up in the office behind the turn, resulting in a reduction of waiting times.

Book your turn at the counter via the App is simple and also older people, who often have little familiarity with the new technology, they will be able to ask children or grandchildren to do for their reservations. Just connect to the application, find driving directions from the post office Reference Using geolocation automatic or entering an address, and, after selecting the site (marked by a green icon), click on “Request Ticket”. A window will open with the services available, marked with a letter of reference, and the average waiting times on the tail, updated in real time. Chosen time of booking, the screen will display a “virtual ticket” that will indicate the service booked, the date and exact time of the appointment. Arrived at the post office, to be served, just show your e-ticket to the operator.

By the end of October, the post office where you can book the ticket with the App will rise to 100, and in the near future you should get to cover all the 165 offices that are located inside the Gra. To enable people to use the service, the Italian Post Office has taken steps to install in 64 offices enabled a new “manager expectations”, a more advanced version of the previous one, which, in addition to allowing the digital connection to the electronic ticket, provides management Automatic faster flow in the room.

In addition to booking of tickets, the new app offers the ability to access various information services such as the search for open offices, ATMs and mailboxes, tracing and parcels and the search for the Cap. fall between services sending telegrams, registered mail, mail and parcels with data acquisition via camera. In addition, after the lunch break to the

19 (in about 100 offices), will be available in 150 offices the “traffic light dynamic”, useful for deciding when to go to the post office, thanks to forecasts of customer flows in each day of the month, characterized by a series of colors: green if the forecast waiting time is minimal, if yellow is average, and red to indicate the peaks of turnout. Finally are 42 post offices which have already inside the free WiFi.

Arguments:

app

Post Office

Technology

Innovation

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